With thousands of estate agents all over the country, it’s hugely encouraging to be recognised and we’re delighted to receive praise for the efforts and hard work that we put into our service.
What is the Best Estate Agent Guide?
The Best Estate Agent Guide aims to identify the UK's exceptional estate and letting agents. It reviews factors like marketing, delivery, customer experience and market share.
All estate agents taking part were monitored over a six-month period, culminating in the analysis of 50,000 mystery shops, 1.5 billion property views and 1.5 million transactions across over 25,000 branches.
As part of the Best Agent Guide Awards, the top 5% of the country's 15,000 agency brands were shortlisted. From this, the best agencies - depending on size - were given awards for their region.
Being named as the Gold winner for sales in the South East means that we are in the top 0.25% of estate agents in the whole country!
This speaks volumes of our enthusiasm to deliver the best possible service for our customers and the dedication of our hard-working team.
Reputation and trust play an important role for consumers when it comes to buying, selling, letting or renting a property and awards help to identify the best agents around. This, in turn, helps customers to make an informed decision and choose to deal with a reliable and trusted estate agency.
With awards helping to shine a light on those offering the best customer service, an award-winning agency can genuinely say that they stand out from the crowd and offer something more than their competitors.
Moreover, awards provide an incentive for agencies to strive to commit to the best possible customer service. Agents that have the chance to win an award will be encouraged to improve their offerings to make the consumer experience fruitful.
Of course, awards aren’t the only deciding factor for consumers, but they act as a useful measure for buyers, sellers, tenants and landlords to take into consideration when choosing an agency to work with.
About Living in London
Created to offer a service by landlords, for landlords, here at Living in London, we provide sales, lettings, property management and investment services from our offices in Canada Water and Marine Wharf.
Our bespoke approach to each client and local expertise has helped us to achieve positive, lasting relationships within our communities.
As well as the recent Gold Estate Agent Guide award, Living in London was voted as the ‘Best Letting Agent 2017’ in the Propertywire Awards and won the ‘New Starter’ category in The Wharf Property Awards. We were also named ‘Best Estate Agent in SE16’ two years in a row as part of the allAgents Customer Experience Awards.
We strive to exceed the expectations of all our clients, whether they’re selling, buying, letting or renting a property with us.
For more information on our services, you can get in touch with us on 020 7231 0002.
We also provide instant online valuations to give you an estimate on your property’s worth in the current market.
Living in London has been busy painting the town pink in the lead up to its 15th Anniversary, and it’s finally here! Happy Birthday to us; proud to be celebrating 15 years in SE16!
2016 was a very busy year for us; we opened a new branch at Marine Wharf and won several awards, including ‘Best Estate Agent in SE16’ for the second year running in the allAgents Customer Experience Awards and ‘Best Independent Letting Agent in London’ in the Real Estate & Property Awards.
Part of a company-wide growth plan, expanding to Marine Wharf allowed us to take on more staff and currently acts as a customer service ‘hub’ for our clients, housing our property management, accounting and marketing teams.
“2016 was a year of growth and streamlining for Living in London,” says Ben Miller, Director at Living in London. “Our clients have come to expect a certain level of service which we plan to continue delivering in our 15th year, as well as improving internal processes and boosting our marketing efforts.”
Taking on a new Marketing Manager and strategy, we’ve successfully boosted our online presence through social media and email marketing; delivering useful content to clients, including property insights, tips and area news, and running regular giveaways and competitions.
With an aim to become more involved in the community for our 15th Anniversary, we recently raised money for Save the Children UK and ran a Christmas giveaway, providing exclusive local offers to our clients. Continuing to work closely with local businesses, we hope to deliver a loyalty card for our clients this year, to give them access to exclusive deals and offers in the area all year round.
“We’ve developed strong relationships in SE16 over the last 15 years and now it’s time to give something back to our clients,” says Adam Miller, Director at Living in London. “We’re excited to be continuing and improving on the work we started last year. We want to go a step further and be able to offer our clients regular local offers and simultaneously support businesses in SE16.”
Living in London is also offering customers a fantastic reward for recommendations. If you’ve dealt with Living in London and experienced fantastic service, recommend us to your landlord, friends, family, neighbour, doctor, dentist... anyone! The more the merrier.
For each and every one, we'll give you £500 vouchers of your choice if they sell their property through us, or if they let with us, we'll send you £250 in vouchers!
Simply click here and fill in the form: http://living-london.net/recommendus
Look out for updates on the Living in London loyalty card and join our mailing list to be the first to receive tips, offers and giveaways.
At Living in London, our aim is simple – to exceed the expectations of our clients. If you feel we’ve delivered a fantastic service and you would happily recommend us to a family member, friend, colleague, or anyone who is looking to rent or sell their property, send them our way!
There is no limit to the amount of recommendations you can make, and provided that we sell or rent the property; we will contact you, order your £100 voucher of choice and have it delivered.
Simply copy and paste the below template into an email, fill in your information, and send it to us at firstname.lastname@example.org, or print it off and pop it into your local Living in London branch (Canada Water Tube Station or Marine Wharf):
Your email address:
Your phone number:
Name of referral:
Referral’s email address:
Referral’s phone number:
Property address to be rented or sold:
Are they happy to hear from Living in London?
Any additional information:
We’re thrilled to announce that for the second year in a row, we’ve been voted the Best Estate Agent in SE16 in the allAgents Customer Experience awards.
Based entirely on honest feedback from genuine clients, the allAgents awards are renowned for rewarding estate agents for putting the customer first and going the extra mile to deliver excellent service.
At Living in London, we strive to exceed the expectations of all our clients, whether they’re selling, buying, letting or renting a property with us. It’s an honour to take the Gold award for best estate agent two years in a row and we’re thankful that allAgents gives us recognition for the time and care we provide each client.
We'd like to thank the clients who took the time to leave us such great feedback. We hope to make it a hat-rick next year!
You can see our awards here:
Best Estate Agent in SE16 2016